October 1st, 2020
In the six months since this situation affected our world, we are, like all of our partners, still having to exercise the very highest considerations of safety and vigilance for all concerned. We are keeping our levels of service and quality at the very highest standards.
The majority of our team remain working from home, and we continue to develop new and relevant products and packages for our customers.
With most foreign travel off the agenda for the immediate future, and sadly most fairs, including the annual Nurnberg toy fair, either cancelled or postponed for the time being, it may be some time before we can meet again, but be sure to know that you are all very much in our thoughts, and we look forward to speaking face to face in the not too distant future.
We would like to add a word of recognition for all of our teachers and carers out there who are on the front line, educating and encouraging our children in class rooms and kindergarten setting around the world. Wherever you are working, we want to thank you for all your hard work and inspiration.
July 10th 2020
We would like to add a further update to our previous messages regarding the coronavirus situation, and how it affects our business. Here in the UK, certain restrictions are now being lifted but we are still very cautious about the path that Coronavirus will take. Our offices remain closed and all our staff are equipped to work from home. Our warehouse remains open and we continue to process and despatch orders as normal. We continue to contact customers via video conferencing, telephone and by email. We also have new and exciting products planned for launch very soon and we will be in contact regarding these developments. Rest assured that safety remains paramount in our thoughts with everything we do.
June 17th 2020
After weeks of struggle against the Coronavirus pandemic, there are some signs that the world is beginning, slowly, to open up once again. We would be mistaken to believe that the pandemic is over just yet, but the signs are encouraging. Our approach has not changed at all, we will still take as many precautions as previously explained, our office, admin and sales team continue to work from home, and our warehouse is still functioning as normal, with the team exercising strict government guidelines in our working practices, so we can make sure we provide our customers with a reliable and safe service.
We will continue to arrange meetings that utilise the best IT available, and we are working hard to have a full and exciting range of innovative products for the coming years. We are moving forward in a positive way, but remain very mindful that safety is the main objective in everything we do.
Thank you sincerely to all the inspirational and diligent key workers who have battled through the last few months, you have made a huge contribution, for which we are all very grateful.
May 20th 2020
In addition to the information we published in April of this year, we would like to update you on our position in helping to continue trading through the challenges bought about by the continued uncertainty caused by the spread of COVID 19. The majority of our team are continuing to work successfully and efficiently from home, and we are all dedicated to bringing you, our customers, the best possible service in these challenging times.
Our warehouse team are practising safe, recommended procedures of cleanliness and social distancing according to government guidelines, and so are able to offer our usual efficient turnaround on orders and deliveries. New products are being produced and are ready to present to the market when the time is right. We are ready to speak to all of our partners and customers right now, and you can feel confident that we will be able to give you a seamless service as the country begins to emerge from the extended lock down. Our cutting edge IT is providing a great way to conduct meetings and presentations around the world, and we will continue to schedule as many get togethers as possible in the coming weeks.
All of the sentiments in our original message below still apply, but please know, that we are here for you when you need us, and when the world does get back to some kind of normality, we will be ready for the future with you. Thank you for your continued support and understanding.
These extraordinary times that we are living in have bought us all unique challenges, that we have never encountered before. All aspects of our lives have been changed, some, sadly forever. We want to communicate with all of our partners around the world, those of you who use, or have used our products in any way, either in schools nurseries at home or in any place over the last 30 years, and reach out to you all, and let you know that we are thinking about you in this difficult period.
Safety has always been our number one consideration in whatever we do, and this is particularly pertinent now, more than ever before. All of our dedicated team have been stood down from normal duty at our offices in the UK, but we are continuing to work from home to give you all the best service we possibly can. We can still be contacted by email at any time, and we are able to despatch orders when they are needed. If any of these positions changes, then we will let you know. If you need teaching support in the form of lesson plans for use either at home or in the classroom, then please be aware that we have free downloadable resources on our website, and we have put together lesson plans which we will be delighted to send to you if you need them.
Finally, we want to thank all of you who have supported our companies throughout the years, we value each and every one you very much. All of you who are educating our children around the globe play a hugely important role in the future, and we thank you all, sincerely, for your efforts, you inspire us with your dedication.
We wish you good health, and great strength as we come through these testing times.